Privacy Policy

We take the security of your information very seriously.

All personal data collected via this website is handled in strict confidence and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using this website you agree to the terms of this Privacy Policy.

Section 1

What information we collect

We only collect personal information on a voluntary basis. You can browse this site without providing any personal information. When you place an order or create an account, you may provide:

Personal information provided during ordering (name, email, phone, delivery address)
Website usage data collected as you browse (via cookies and server logs)

Information we collect is only used for the purposes outlined at the time of collection.

Section 2

Cookies

This website uses cookies — small text files stored on your device — to distinguish you from other users and improve your experience. Cookies help us understand how the site is used so we can improve it.

Information gathered through cookies may include the date and time of visits, pages viewed, and time spent on the site. Cookies do not allow us to gather personal information and we do not store personal information in cookies.

You can control cookies through your browser settings. Disabling cookies may affect some functionality of this site.

Section 3

How we use your information

We use your information to:

Process and fulfil your orders
Present website content effectively on your device
Notify you about changes to our service
Contact you with offers or research invitations, only where you have given consent

Section 4

Data security

We use leading technologies to prevent unauthorised access to your information. However, the transmission of data over the internet is not completely secure. Any data you submit is sent at your own risk. Once received, we use strict procedures and security features to prevent unauthorised access.

Section 5

Sharing your information

We do not disclose your personal data to third parties except in the following circumstances:

If we sell or buy a business or assets, in which case we may share data with the prospective buyer or seller
If we are under a legal obligation to disclose your data, or to protect the rights, property, or safety of our customers or others

Section 6

Your rights & consent

Under UK GDPR you have the right to access, correct, or request deletion of any personal data we hold about you. You also have the right to object to or restrict processing of your data in certain circumstances.

By using this website you consent to our collection and use of your information as described in this Privacy Policy. If we change our privacy practices we will post those changes on this page.

Right to complain

If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Section 7

Where we store your data

Data we collect may be transferred to and stored at destinations outside the United Kingdom. By submitting your data you agree to this. We will take all reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy and UK GDPR.

Section 8

Contact & data controller

The data controller for this website is:

Isra Thai Restaurant Ltd
Registered in England and Wales, company number 8431274
Registered office: 23 Austin Friars, London EC2N 2QP
VAT number: 184377280

To exercise any of your rights under UK GDPR, or to request access to the personal data we hold about you, please write to us at the address above. Subject Access Requests will be responded to within one month at no charge in most circumstances.

Questions? Call us on 01189471500